Terms of Service

Last Updated: January 24, 2026

Summary: By using Avena, you agree to use our service responsibly. We provide educational content for HSK exam preparation, and you're responsible for your account security.

1. Acceptance of Terms

By accessing or using the Avena HSK Exam Prep application and website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Description of Service

Avena is a Chinese language learning platform designed to help users prepare for HSK (Hanyu Shuiping Kaoshi) examinations. The Service includes:

Vocabulary flashcards with spaced repetition learning
Character decomposition and radical analysis
Quiz and practice modes
Progress tracking and statistics
AI-powered tutoring features (Premium)

3. User Accounts

3.1 Account Creation

To access certain features, you must create an account. You may sign up using:

Google Sign-In
Email and password

You must provide accurate information and keep your account credentials secure.

3.2 Account Responsibilities

You are responsible for:

Maintaining the confidentiality of your account
All activities that occur under your account
Notifying us immediately of any unauthorized use

4. User Conduct

You agree not to:

Use the Service for any unlawful purpose
Attempt to gain unauthorized access to any portion of the Service
Interfere with or disrupt the Service or servers
Upload or transmit viruses or malicious code
Collect or harvest user data without permission
Use automated tools to access the Service without authorization
Resell or redistribute our content without permission

5. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio, video, software, and the compilation thereof, are the exclusive property of Avena or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Note: You may not copy, reproduce, distribute, or create derivative works from our content without express written permission.

6. Premium Subscriptions

6.1 Subscription Plans

We offer premium subscription plans that provide access to additional features. Subscription details, including pricing and features, are available on our website.

6.2 Billing and Cancellation

Subscriptions are billed in advance on a recurring basis
You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of the current billing period
No refunds are provided for partial billing periods

6.3 Free Trial

We may offer free trial periods. At the end of the trial, you will be automatically charged unless you cancel before the trial ends.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that:

The Service will be uninterrupted or error-free
The results obtained from using the Service will be accurate or reliable
Using our Service will guarantee passing any HSK examination

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVENA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

Your use or inability to use the Service
Any unauthorized access to or use of our servers
Any interruption or cessation of transmission to or from the Service
Any bugs, viruses, or similar issues transmitted through the Service

9. Indemnification

You agree to defend, indemnify, and hold harmless Avena and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination:

Your right to use the Service will immediately cease
We may delete your account and data
All provisions that should survive termination will survive

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Avena operates, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiation. If informal resolution is not successful, disputes shall be resolved through binding arbitration.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms, please contact us:

Email: legal@avena.app
Website: https://goavena.com